BCO,The quality and varied advice will keep it going a long while longer and given the mind boggling number of posts it is an experience of deep interest to most of us. I think getting a bus with a fragile engine is a nightmare for all....I know I dread it happening to me. Getting crosswise with a merchant/shop is high on the list of heartburn episodes to be avoided. I don't think it will be a dead post till Jumpsuit gets many many miles down the road...trouble free. Me, I am still holding my breath for the guy so I read all the posts and I am getting bluer by the minute. John
Me, I am still holding my breath for the guy so I read all the posts and I am getting bluer by the minute. John
Look at it this way Don, we got us a 300+ all time record breaking thread going on here, now that's something ya kin hang yer hat on lol!
Quote from: JohnEd on March 10, 2011, 11:17:45 AM Me, I am still holding my breath for the guy so I read all the posts and I am getting bluer by the minute. John I know I and some others here, made some noise that wasnt greatly appreciated by some, but what was happening was very unreasonable. They started off making his life hell, and it continued. But we must realise this was a management problem at the store level, more than a company policy problem. While its easy to assume the managers are taught to act in this manner, if they are making commision they may be acting in their own self serving interests. Had this behavior been company policy, they wouldnt have bent at all. This shows that at least in this case, the company does care about the customer. Sad that it had to go on so long or require so much noise, but they have stepped up to the plate. I am sure they have the best guys on it now, and will stand behind it for a while. Maybe 90 days? I dont know their standard warantee, but I doubt well hear anything bad now. But while a manager may be out looking for a new job becauseof this mess, it doesnt mean the next guy couldnt come across another jerk manager at another shop tomorrow. Service managers can often be some real rogue authoritarians that a company sometimes has to throttle.