When you know you're going to be somewhere for a little while, you take advantage and buy everything you've been holding off on and it feels a bit like Xmas.
The internet has made our lives easier to compare prices and shop all over the country with the click of a mouse. However, it has also caused many problems, like the one outlined above. Please don't hold it against a company for one issue that we know of.
My point was that prior to the internet we needed to talk to someone to order something. Now we are so isolated from the business because it is easier to order without human interaction.