If you kept your equipment in proper order yu would not need to call anyone for the dumb things that seem to plague some folks. Breaking thru the road way is beyond normal I agree, but broken/rusted/defective parts, then needing rexcued? Seems like 99% could be eliminated with a lil PM / care & feedingof your toys.
Belfert, I 'suspect' that normal people work in daylight hours and if you call them after hours they could care less about going out on a road call. Road service is not the fire department.
Remember that none of the roadside assistance programs (with the exception of some AAA clubs) have their own tow trucks or roadside service personnel. They all contract with 1000s of different service providers across the USA and Canada. You might have gotten the same service provider regardless of who was doing the dispatch and payment.